In order to speed your withdrawal requests, please make sure you read and understand our withdrawal policies. Remember that every promotion may include a roll over.
These are only the general policies you must know before you request a payout.
To request your payouts you must Call 1 877 482 6948 to request cash out.
1. In order to ensure that payouts go to those who rightfully deserve them, you may be requested to present verification of your identity.
Important Note: Please note that this rule will applys when you deposit money into your Apex Horse Racebook account regardless the fact you have used a sign up bonus or not.
Please note that payouts won with free money you will be required to send your documentation before any payout can be processed. If you fail to send the documents by the date and time that the promotion rules specify your withdrawal request will be denied and winnings will be voided.
If you fail to send the documents by the date and time that the promotion rules specify your withdrawal request will be denied and winnings will be voided.
2. Requests may include, photocopy of a valid ID (driver's license, passport or other government issued ID), copy of any utility bill.
3. Apex Horse Racebook reserves the right to request additional documentation to verify account information.
4. Withdrawal requests are processed at Apex Horse Racebook Monday to Friday.
5. There are no limits on the number of withdrawals you may make in any given month.
6. Players may request any withdrawal option, regardless of the deposit method they used to fund thier account.The faster withdrawal method will always be person 2 person transfer. If you use other withdrawal method your payment may be delayed by a few days.
7. When withdrawing large amounts of money, Apex Horse Racebook may send your winnings in payments.
8. All deposits must be wagered at least once before cashing out.
9.Apex Horse Racebook reserves the right, in its total discretion, to void any payout request in your account under any of the following circumstances:
a. If you provide false and or misleading information used to open your account. When registration information is discovered to be incorrect or misleading.
b. If you are not of legal age in the jurisdiction where you reside.
c. If you reside in a jurisdiction, where law prohibits the use and participation of such games.
d. If you have allowed or permitted (purposely or not) another party to play on your account.
e. If you have reversed or charged back any of your deposits on your account.
f. If you are found cheating or if it is determined by Apex Horse Racebook that you have used a robot, system or machine, be it an additional computer, additional software or otherwise used to circumvent the natural randomness of our systems and or collection of data to or from the gaming server for analysis purposes during real money play.
Apex Horse Racebook reserves the right to invalidate all such wagers retroactively, cancel the player's account, and take any and all other appropriate actions.:
g. The name on the account does not match the name of the beneficial owner of the financial instrument used to make the deposit.
h. If Apex Horse Racebook should become aware that you have played at any other online gaming under any of the circumstances set out above.
i. If you broke any of the rules stated in the promotional offer you have used.
Progressive Winners Policy.
Prior to any payouts on over $10,000 (ten thousand), the account must undergo an extensive verification process, and will also be fully investigated for potential fraud. |
